LTL, last-mile, long-haul, and e-commerce fulfillment across all 50 states. Competitive rates, real-time tracking, and a dispatcher who actually picks up the phone.
Active shipments moving nationwide — real-time tracking on every load
Fast, reliable delivery across metro areas and regional routes. We handle time-sensitive pickups and drop-offs for businesses and individuals — scheduled or on-demand.
Cross-country freight solutions for full and partial loads. Our nationwide carrier network moves your cargo coast-to-coast with real-time tracking and on-time guarantees.
The final stretch, handled right. We integrate with e-commerce platforms and fulfillment centers to ensure packages reach doorsteps on time with proof of delivery.
Scalable shipping solutions for online sellers and small businesses. We pick up from your supplier, warehouse, or home and deliver directly to your customers nationwide.
Tell us what you're shipping, where it's going, and when. We'll respond with a transparent, competitive rate — no hidden fees.
Schedule a pickup at your convenience. Our drivers arrive on time, handle your freight with care, and confirm the load before departing.
Monitor every mile. You and your recipients get live updates via SMS or email — full visibility without having to pick up the phone.
Proof of delivery, photo confirmation, and instant notification the moment your shipment reaches its destination. Done.
Real feedback from real customers, submitted via customer satisfaction survey.
“Everything went exactly as promised. Pickup was on time, I received updates throughout transit, and delivery was smooth. Driver was professional and took great care of the equipment. Will absolutely use Big Dog again for future hauls.”
“Third time using Big Dog and they have not missed yet. Competitive pricing, responsive dispatcher, and my freight always arrives in the same condition it left. That consistency is hard to find in this industry.”
“Delivery came in a day late due to weather along the route, which I understand is outside anyone's control. What stood out was how proactively Big Dog communicated throughout the delay — I always knew the status without having to chase anyone down. The driver clearly pushed to get there as fast as conditions allowed. Aside from the weather situation, service and communication were excellent. Would not hesitate to use them again.”
“Needed a last-minute haul on short notice and Big Dog made it happen without any drama. Dispatcher was sharp, paperwork was handled correctly, and the driver showed up when he said he would. Exactly what you want from a logistics partner.”
“Moved a generator trailer from Georgia to Tennessee. Pickup was prompt, equipment was handled carefully, and we had photo confirmation at delivery. Fair price for the level of service. Big Dog runs a tight operation.”
Customers may cancel a scheduled shipment without penalty up to <strong>72 hours before the confirmed pickup time</strong>. Cancellations made within 72 hours of pickup may be subject to a cancellation fee to cover dispatch and scheduling costs already incurred.
Shipments cancelled <strong>72 or more hours before pickup</strong> are eligible for a partial refund of the amount paid, minus any non-recoverable booking or processing fees. Refunds are issued to the original payment method within 5–10 business days of the approved cancellation.
In the event of loss or damage during transit, Big Dog Logistics Group will file a claim on your behalf through our carrier insurance. Customers will be kept informed throughout the claims process. We recommend declaring accurate shipment value at booking to ensure proper coverage.
Due to the nature of live animal transport, cancellations for pet transportation services must be made at least <strong>72 hours in advance</strong>. If a transport is cancelled after a handler has been dispatched, a partial fee will apply. The safety and wellbeing of all animals in our care is our top priority.
Fill out the form below and we will get back to you within one business day. For urgent shipments, call us directly at 678.279.4469.